In order to be able to help you remotely, we need you to sign an order agreement.
During remote support screen contents of our customer are sent to CONTEMPLAS. Therefore the supporting person is able to view personal data which is stored on the customer’s computer and is also able to edit this data (which is not necessary most of the time).
In this case the European laws (General Data Protection Regulation – GDPR) require a contract for data processing.
- You (the CONTEMPLAS customer) are the Controller
- CONTEMPLAS is the Processor
Please print, fill in the first page, sign and send it to CONTEMPLAS by e-mail: dataprocessing@contemplas.com or by fax: +49 (831) 5645328 or by regular mail.